 |
 Our
support offerings symbolize a major
difference between Digerati Designs
and other technology companies. Like other
companies, we enjoy implementing projects.
However, we realize that the goal of a
project is to offer a service to employees
or customers that makes money for your
company. Technology requires maintenance,
monitoring, administration, support, and
repair.
System administration deals with the
everyday office administration of servers
and services. When administered remotely and
in conjunction with a help desk both a
substantial savings and increased service
levels are realized. Server support helps
you keep your critical servers running.
Proactive operating system, backup, and
hardware monitoring preempt most problems
while relationships with hardware vendors
provide quick remedies for those that cannot
be foreseen.
The relationship between maintenance
services performed and personnel is a fairly
linear relationship. However, the
relationship between projects and personnel
is anything but predictable. Therefore,
allocation of the proper resources to each
area is critical to getting projects
completed on time and within budget while
not overspending on support. |
|
|
